Customers of Workplace 365’s on-line apps could also be experiencing annoying and frequent downloads of a file known as “TokenFactoryIframe” when accessing their account through an internet browser. Whereas Microsoft has not but launched a repair—and it’s not the primary time it’s occurred—there’s a strategy to cease the downloads.
In keeping with customers on a Microsoft help discussion board, the issue occurs largely with Safari on the Mac, however also can have an effect on Chrome and Firefox on the Mac, iPhone, or iPad. For the reason that concern occurs on a number of browsers and platforms, this will likely imply it’s a difficulty with Outlook that Microsoft wants to repair. In keeping with a put up by a Microsoft consultant, the corporate is “doing analysis on our facet to see if we will discover any related details about the difficulty.”
The non permanent repair entails halting downloads for Workplace 365. The issue with this answer is that it prevents all downloads from functioning, For instance, if you’re utilizing Outlook for electronic mail and need to download an attachment, you possibly can’t download it till you alter the setting once more to permit downloads. Beneath are steps for stopping downloads on Safari and Chrome.
cease Workplace 365 downloads in Safari for Mac
In Safari, click on on the Safari menu on the high after which choose Preferences.
Choose Web sites.
Within the left Common column, choose Downloads.
The window on the appropriate will present an inventory of internet sites with download permissions. Search for outlook.offce365.com and choose Deny in the appropriate pop-up menu. (If you choose Ask, a pop-up menu will constantly seem, asking if you wish to download the file. With this concern, it requests a download as soon as each jiffy.)
Observe: This can cease all downloads from Outlook, so when you should get a file from an electronic mail, you’ll must quickly allow downloads.
cease Workplace 365 downloads in Chrome for Mac
In Chrome, click on the Apple menu after which choose Preferences.
Within the left column, choose Privateness and safety, and within the “Privateness and safety” part in the principle window, choose Website Settings.
If you happen to see workplace.com within the Latest Exercise part, click on it. If not, click on on View permission and knowledge retailer throughout all websites after which click on workplace.com.
Whenever you click on workplace .com, it ought to develop. Search for “www.workplace.com” and click on its arrow on the appropriate facet.
A listing of Permissions will seem. Search for Computerized downloads and choose Deny in its pop-up menu.
What’s a TokenFactoryIframe file?
iFrame is a technique utilized by web sites to current content material. For instance, iFrame is commonly used when embedding a YouTube video onto an internet site. It’s a extensively used ingredient, although it’s not identified why Workplace 365 is routinely downloading the TokenFactoryIframe file. This file particularly is zero kilobytes in dimension and doesn’t appear to have something in it. It might be an error within the HTML of the Workplace 365 web site and it’s in all probability not malicious.